Make sure to not remove any ancillary driver/application that comes with GeForce Experience software. When you remove the application, make sure you have completely removed it by deleting the Root folder too (NVIDIA Corporation).Īfter a quick reboot, install the software once again. If you still have issues with the application, try uninstalling the app (GeForce Experience). Follow the pairing process on both devices and enter the pairing code that appears on your Shield TV interface onto the PC to complete these up. You will now have to pair the devices again. If not, try forgetting the Shield TV by going to Preferences and clicking on Forget devices. Try logging out of your GeForce Experience account and then logging in again. Getting error codes or with messages "Cannot connect PC"? These error codes are associated with network and login issues. Now, try accessing the GeForce Experience and try connecting through GameStream. Select Save changes and then Exit the application. Generally, NVStreamSrv and NVcontainer folders.Ħ. In that file location, select the folders containing streamer.exe and container.exe. Generally - C:\Program files\NVIDIA Corporation.Ĥ. Then, locate the file location of Nvidia. Click on Settings and select Exclude files and location.ģ. If you don't want to disable the firewall, you can grant access to the required applications that enable streaming.įollow these steps to allow access to the necessary applications.Ģ. In that case, try disabling Windows Defender. If you are unable to access the GameStream feature on your PC, it may be because of Windows defender's intervention. On the Home screen, click and open the Setting icon. To update the Shield TV, follow these steps.ġ. Make sure you have updated the necessary software on your devices to avoid the plethora of problems that can arise out of primitive software. Running on outdated versions may prove to be unruly. Softwares like Razer Synapse, Kaspersky, and Keybots need to be completely removed from the system. If disabling the software doesn't seem to help, try uninstalling it. It is recommended to turn OFF or disable the antivirus and network protection software on your PC.Īntivirus software tends to block access to the GeForce Experience app, which houses the GameStream feature. If you are having issues with the internet, you might want to look into Internet issues on Shield TV. VPNs generally limit the speeds and cause latency fluctuations which are not ideal while streaming. Turn OFF VPNs enabled on your devices to avoid further problems. The standard 2.4 GHz connection is susceptible to higher latencies and dropped connections. If you plan on using a wireless connection, try to connect to a 5 GHz bandwidth connection. Wired connections may be preferred over wireless connections due to their superior speeds and stability even under extreme load. If not, the Shield TV or the computer may not be visible to each other during the pairing process. Again, the higher, the better.Īlso crucial is to connect both devices to the same network. Make sure you have a good connection, preferably above 6 Mbps speeds. Network connectivity is of the utmost importance when talking about streams and streaming devices. Generally speaking, the higher the specs, the better. 4 GB of RAM is the recommended memory minimum (regardless of the type).Īnd your PC must be operating on Windows 7 or higher. The list specifies that the CPU must at least be an Intel i3-2100 or an AMD Athlon II X4 630.Īlso, an Nvidia GPU of GeForce GTX 650 or higher is an absolute must. Nvidia has put out a minimum compatibility list that is necessary to operate the GameStream feature on your computer. If you don't know the requirements, you may have issues with the stream. Knowing your what's what and how's how is crucial before jumping to conclusions.
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